Privacy Policy

About this policy

This Privacy Policy explains how Pons Labs, LLC ("Pons," "we," "us," or "our") collects, uses, discloses, and protects information when you visit ponsfamily.com, connect a wallet, launch or trade a token, use token chat, contact us, or otherwise interact with the pons interface and related services.

Pons Labs, LLC is responsible for information processed through services under its control. You can contact Pons Labs, LLC at contact@ponsfamily.com.

The pons interface is noncustodial. Pons does not control your wallet, hold your private keys or assets, or make private blockchain transactions for you.

Information we collect

The information Pons collects depends on how you use the interface. A wallet address or blockchain transaction may be personal information when it can be associated with an identifiable person.

• Wallet and blockchain information, including public wallet addresses, wallet signatures, transaction hashes, token balances, smart contract interactions, liquidity positions, order activity, and other public onchain data.
• Content you submit, including token names, symbols, descriptions, images, social links, profile information, and wallet-signed chat messages.
• Communications you send to Pons, including your email address and the contents of your request.
• Device and network information, including IP address, browser and device type, operating system, referring page, requested pages, request timing, approximate location derived from IP address, and security or diagnostic events.
• Usage and analytics information about how the interface is accessed, navigated, and performs.
• Local preferences and connection data stored by your browser or wallet tools, including theme, interface settings, and wallet session state.

Sources of information

Pons receives information directly from you, automatically from your browser or device, from public blockchain networks, and from service providers such as wallets, RPC providers, indexers, explorers, analytics services, and IPFS gateways.

How we use information

• Provide, maintain, and improve token discovery, launch, trading, liquidity, analytics, profile, order, and chat functionality.
• Connect wallets, verify wallet signatures, prepare transaction requests, and display public onchain activity.
• Process content you submit and moderate malicious links, spam, fraud, abuse, and prohibited activity.
• Respond to questions, support requests, disputes, and other communications.
• Monitor reliability, diagnose failures, measure performance, and understand how the interface is used.
• Protect Pons, users, and the public from security threats, misuse, and unlawful activity.
• Comply with applicable legal obligations and enforce the Terms of Use.

Legal bases

Where applicable law requires a legal basis, Pons processes information as necessary to provide the services you request, for legitimate interests such as operating and securing the interface, with your consent where requested, and to comply with legal obligations.

You may withdraw consent where processing relies on consent. Withdrawal does not affect processing already completed and may prevent certain features from working.

Blockchain information

Public blockchain networks are transparent by design. Transactions, wallet addresses, token activity, smart contract events, and related records may be permanently available through Robinhood Chain, nodes, explorers, indexers, and other independent services.

Pons cannot edit, hide, reverse, or delete information recorded on a public blockchain. Disconnecting your wallet or making a privacy request does not remove prior onchain activity.

How we disclose information

Pons does not sell personal information. Pons may disclose information to vendors and infrastructure providers that support hosting, content delivery, security, analytics, wallet connectivity, blockchain access, indexing, storage, and market data.

These providers may include Cloudflare, Vercel, Reown, wallet providers, Robinhood Chain RPC services, Envio, Blockscout, IPFS gateways, and market data providers. They process information under their own terms and privacy policies or on behalf of Pons.

Pons may also disclose information when required by law, to protect users or legal rights, to investigate abuse or security incidents, in connection with a business reorganization, or with your direction or consent.

Information you publish onchain or submit to public product surfaces may be visible to anyone.

Third-party services

Wallets, blockchain networks, smart contracts, protocols, websites, and other services available through or linked from pons are independent from Pons. Pons does not control their availability, security, or privacy practices.

Review the privacy terms of a third party before providing information or using its service.

Browser storage

Pons and its wallet or infrastructure providers may use local storage, cookies, and similar browser technologies to remember preferences, maintain wallet sessions, protect the interface, and measure performance.

You can clear browser storage or adjust browser controls. Some settings may be lost and certain features may stop working. Pons does not use personal information for targeted advertising.

Retention

Pons retains offchain information only for as long as reasonably necessary to provide the interface, maintain public product surfaces, resolve disputes, enforce agreements, protect security, and comply with law.

Retention periods vary by the type and purpose of the information. Public chat messages, token content, and operational records may remain available while the relevant product surface operates. Communications may be retained until the request is resolved and for a reasonable recordkeeping period. Service providers may retain technical records under their own policies.

Public blockchain and distributed storage records may persist indefinitely and are outside Pons's control.

Security

Pons uses reasonable administrative and technical safeguards designed to protect systems under its control. No internet service, wallet, smart contract, network, or storage system can be guaranteed to be completely secure.

Never send Pons your private key, recovery phrase, password, or wallet credentials. If you believe your interaction with pons has created a security risk, contact contact@ponsfamily.com.

International processing

Pons and its service providers may process information in countries other than the country where you live. Those countries may have different data protection laws.

Where required, Pons uses appropriate safeguards for international transfers of personal information.

Your rights and choices

To make a privacy request, email contact@ponsfamily.com. Describe your request and the wallet address, email address, or other information needed to locate the relevant records. Pons may need to verify your identity or authority before completing a request.

Pons will not discriminate against you for exercising an applicable privacy right. Rights may be limited where an exception applies, and Pons cannot alter public blockchain records.

• Use public areas of the interface without connecting a wallet where wallet access is not required.
• Disconnect your wallet, clear local browser storage, and manage browser or wallet permissions.
• Avoid including personal information in token metadata, profile fields, public links, or chat messages.
• Depending on where you live, request access to, correction of, deletion of, or a copy of personal information held offchain.
• Object to or restrict certain processing and withdraw consent where those rights apply.
• Appeal a decision or complain to a data protection authority where applicable.

United States disclosures

Pons does not sell personal information or share personal information for cross-context behavioral advertising. Pons does not knowingly use or disclose sensitive personal information for purposes that require a right to limit under applicable United States state privacy laws.

Residents of certain states may have rights to know, access, correct, delete, or obtain a copy of personal information, and to appeal a denied request. Submit requests to contact@ponsfamily.com.

Children

The interface is not directed to children, and Pons does not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information to Pons, contact contact@ponsfamily.com.

Policy changes

Pons may update this policy as the interface, infrastructure, or legal requirements change. The effective date identifies the current version. Material changes may be communicated through the interface or another appropriate channel.

Contact

Questions, privacy requests, and complaints may be sent to Pons Labs, LLC at contact@ponsfamily.com.